Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

The issue regarding image processing has been resolved. All check in flows should be operating normally.

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Updated

The issue seems to be around file uploads as part of the checkin process. This includes photo capture, id capture and agreement signatures.

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Investigating

We are experiencing issues with communications between the Receptionist iPad app and our web servers. We are currently investigating the problem and will update you when we know more.

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Began at: